Security & Compliance
Enterprise-grade security with advanced IAM, comprehensive auditing, and GDPR compliance. Our solutions evolve with your security requirements, designed for European data sovereignty.
Defense in Depth
Multi-layered protection from physical infrastructure to application level
Physical Security
Proprietary Tier 3+ HDS-certified datacenter with 24/7 supervised access and full infrastructure redundancy
- 24/7 on-site security personnel
- Biometric access controls
- Video surveillance with 90-day retention
- Secure cage and cabinet access
- Visitor escort policy
- Dual power feeds with UPS and generators
Network Security
Multi-layered network protection and isolation
- VXLAN network isolation per tenant
- Stateful security groups (firewall rules)
- Private networks with no internet exposure
- BGP routing with prefix filtering
- Automatic anomaly detection
Data Encryption
Encryption at rest and in transit
- AES-256 encryption for block volumes (LUKS)
- TLS 1.3 for all API communications
- Encrypted Swift object storage
- Customer-managed encryption keys (CMEK) support
- Secure key storage with HashiCorp Vault
- Encrypted backups and snapshots
Advanced IAM & Access Control
Enterprise-grade identity and access management to meet modern security requirements
- Multi-factor authentication (MFA) with multiple providers
- Fine-grained role-based access control (RBAC)
- Automated API key rotation policies
- OAuth 2.0, SAML, and OpenID Connect support
- Comprehensive audit logging for compliance
- Advanced session management with anomaly detection
Auditing & Compliance Monitoring
Advanced logging, auditing, and monitoring designed for modern security compliance
- Real-time intrusion detection systems (IDS)
- Centralized log aggregation with long-term retention
- Continuous vulnerability scanning and remediation
- Advanced SIEM with threat intelligence integration
- Automated incident response with detailed audit trails
- Regular third-party penetration testing and security audits
Compliance & Audits
Regular audits and compliance validation
- GDPR compliant by design
- ISO 27001 certification (In Progress - Q3 2026)
- SOC 2 Type II audit (Planned - Q4 2026)
- Data Protection Impact Assessments
- Breach notification procedures (<72h)
- Regular internal and external audits
Certifications & Standards
Transparent about our current compliance status and certification roadmap.
GDPR Compliance
CompliantFull compliance with EU General Data Protection Regulation
- Proprietary HDS-certified datacenter in France, suited for public sector, healthcare, and local government requirements
- Governed by European laws, not subject to foreign data requests
- You own your data. We never access, sell, or mine it.
- GDPR compliance built into every system and process
- Breach notification procedures (<72h)
ISO 27001
In ProgressInformation security management system certification
- ISO 27001 certification (In Progress - Q3 2026)
- Regular internal and external audits
- Data Protection Impact Assessments
- GDPR compliance built into every system and process
- Regular third-party penetration testing and security audits
SOC 2 Type II
PlannedThird-party audit of security controls
- SOC 2 Type II audit (Planned - Q4 2026)
- Regular internal and external audits
- Advanced SIEM with threat intelligence integration
- Automated incident response with detailed audit trails
- Comprehensive audit logging for compliance
European Data Sovereignty
All data is stored and processed exclusively within the European Union. We do not transfer data outside the EU, ensuring full compliance with GDPR requirements and European privacy laws.
Security Best Practices
Recommended security practices for managing your infrastructure.
Security Groups
Use security groups to control inbound and outbound traffic to your instances
Recommendation:
Apply least privilege principle: only allow necessary ports and sources
SSH Key Management
Use SSH key pairs instead of passwords for instance access
Recommendation:
Rotate keys regularly and use separate keys per environment
Private Networks
Deploy sensitive workloads in private networks without public IPs
Recommendation:
Use bastion hosts or VPN for administrative access
Backup Strategy
Regular automated backups with encrypted storage
Recommendation:
Follow 3-2-1 rule: 3 copies, 2 different media, 1 offsite
API Authentication
Use API keys with appropriate scopes and expiration
Recommendation:
Never commit API keys to version control, use environment variables
Network Segmentation
Isolate different application tiers in separate networks
Recommendation:
Frontend, backend, and database in different subnets with security groups
Solutions That Evolve With You
We listen to our customers and continuously adapt our platform to meet modern security requirements
Customer-Driven Development
Your feedback shapes our roadmap-security features designed with real-world needs in mind
Adapting to Standards
We continuously update our security capabilities to meet evolving compliance requirements
Security Partnership
Work directly with our security team to implement controls that match your specific needs
Incident Response & Transparency
Transparent communication and rapid response
Detection
- • 24/7 automated monitoring with human oversight
- • Security Operations Center (SOC) oversight
- • Customer-reported issues tracked immediately
- • Severity classification (Critical to Low)
Response Timeline
- • Critical: 15-minute initial response
- • High: 1-hour initial response
- • Medium: 4-hour initial response
- • Status updates every 2-4 hours
Responsible Disclosure
We welcome security researchers to help us keep Nemau Cloud secure.
How to Report a Vulnerability
If you've discovered a security vulnerability, please report it responsibly:
- 1. Email us at security@nemau-cloud.com
- 2. Include steps to reproduce, potential impact, and affected components
- 3. Allow us 90 days to investigate and remediate before public disclosure
- 4. We'll acknowledge your report within 24 hours
Our Commitment:
We will not pursue legal action against researchers who follow responsible disclosure practices.
Questions about our security practices?
Our security team is happy to discuss your specific requirements