Terms of Service

These terms set out the rules for using this website and the cloud services operated by NEMAU CLOUD ("Nemau Cloud", "we"). Specific or contractual conditions may supplement them for paid services.

By accessing the site or using the services, you acknowledge that you have read and accepted these terms. If you do not accept them, please do not use the site or the services.

Nemau Cloud is currently in an early-access (Insiders) phase. Access is granted by application, the scope of services may change, and some features are still being rolled out. We may adjust or interrupt access during this phase.

You agree to use the services only for lawful purposes. You must not use the infrastructure for:

• Mining cryptocurrencies without our explicit permission.
• Hosting or distributing malware, phishing pages, or illegal content.
• Launching denial-of-service attacks or scanning external networks without authorisation.
• Sending spam or unsolicited bulk email.

You are responsible for keeping your credentials and API keys confidential and for all activity under your account. You must notify us promptly of any unauthorised use at security@nemau-cloud.com.

Prices shown on the site are in euros and exclusive of VAT. Services are billed pay-as-you-go or as a monthly quota, as agreed before access is opened. We may suspend services for non-payment after notice.

Object storage is offered at an all-in price including egress (outbound traffic) and requests, under a fair-use policy. Manifestly disproportionate use, in particular outbound traffic unrelated to the volume of data stored (mass distribution, CDN-style usage), may be subject to limits, rate limiting, or additional billing, after prior notice.

Availability targets and support commitments are described on our SLA page and, where applicable, in the agreement attached to your plan.

The site, its content, and the Nemau Cloud brand are protected and remain our property or that of our licensors. You retain all rights to the data and content you deploy on the services.

We process personal data as described in our Privacy Policy. When we process data on your behalf, a data processing agreement (GDPR Article 28) is made available on request.

To the extent permitted by law, Nemau Cloud is not liable for indirect or consequential damages, including loss of profits, data, or goodwill. Nothing in these terms excludes liability that cannot be excluded by law.

We may suspend or terminate access in the event of a breach of these terms, a risk to the platform, or non-payment. You may stop using the services at any time, subject to any commitments in your plan.

We may update these terms. The effective date above indicates the latest version; continued use after a change constitutes acceptance.

These terms are governed by French law. Any dispute that cannot be resolved amicably falls under the jurisdiction of the competent courts of Nîmes, France, subject to the mandatory rules applicable to consumers.

Questions about these terms: contact@nemau-cloud.com.